Shipping Policy
1. Shipping Country and Fee
We offer FREE SHIPPING for all orders to the United States (excluding residents of Alaska, Hawaii, overseas military installations, Puerto Rico, and other U.S. Territories).
Couriers available: UPS/Fedex
2. Order Processing Time
For your order, handling time is 1-3 business days from Monday to Friday. Please note we do not ship on weekends or holidays.
3. Order Tracking
Once you've placed your order, our products typically ship from our warehouse within 1-3 business days. Once a product has shipped, you'll receive a tracking number that you can use to follow your package as it makes its way to you.
4. Delivery Time
7-15 working days.
5. COVID-19’s Impact on Shipping
Due to the ongoing COVID-19 pandemic, shipping times may be delayed due to changes in shipping regulations. Rest assured, your package will be shipped and Headmall will work with you to monitor its progress.
If you have any questions for that, please feel free to get in touch with our customer service headmallcn@gmail.com
Return
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.